Policyholders have the flexibility to manage their policies online while also calling customer support at 855-864-1530. Phone support is available Monday through Friday, 9:00 a.m. to 10:00 p.m. ET, and Saturday, 10:00 a.m. to 9:00 p.m. ET — although some customers complain that the wait times are excessive.
Toggle car insurance
has a mixed reputation when it comes to customer support. Customers gave it an average rating of 2.8 on Wallethub and a 2.3 on Yelp. In addition to low customer ratings online, Toggle has an 8.93 on the National Association of Insurance Commissioners' company complaint index, indicating that it has over 26 times the expected number of customer complaints given its share of the market.
