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- Why I can't activate anything ?
Why I can't activate anything ?
9 years 5 months ago #7530
by vince66
Why I can't activate anything ? was created by vince66
Hi,
Sorry about it but I don't understand the problem. I can't do anything on activation page. A mail confirm that I have paid but I stay in Lite version.
Could you help me ? I need faster as possible...
When I want to go on website with my request code... I see "pack 0 licences" stange ...
Thanks you above all, I waiting your answer.
Max : 2014
Vray : 2.40
SR : 1.8.2
Sorry about it but I don't understand the problem. I can't do anything on activation page. A mail confirm that I have paid but I stay in Lite version.
Could you help me ? I need faster as possible...
When I want to go on website with my request code... I see "pack 0 licences" stange ...
Thanks you above all, I waiting your answer.
Max : 2014
Vray : 2.40
SR : 1.8.2
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9 years 5 months ago #7531
by subburb
Replied by subburb on topic Re: Why I can't activate anything ?
Hello !
you're right, there's a problem here.
we'll solve it asap.
In waiting, please send us your request code here :
This email address is being protected from spambots. You need JavaScript enabled to view it.
you're right, there's a problem here.
we'll solve it asap.
In waiting, please send us your request code here :
This email address is being protected from spambots. You need JavaScript enabled to view it.
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9 years 5 months ago #7532
by subburb
Replied by subburb on topic Re: Why I can't activate anything ?
Hello ! we're on the issue.
Would you please tell me your request code ?
I'll send you back a serial number.
Would you please tell me your request code ?
I'll send you back a serial number.
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9 years 5 months ago #7533
by subburb
Replied by subburb on topic Re: Why I can't activate anything ?
Hello Vince, we solved the issue.
Would you please try agin on the activation portal to see if it's better now ?
Thanks !
Would you please try agin on the activation portal to see if it's better now ?
Thanks !
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9 years 5 months ago #7534
by JuttaHorn
Replied by JuttaHorn on topic Re: Why I can't activate anything ?
Hey Jerome,
the latest SR 1.82 was working and now it is asking for a new request code and it running the LTE version. I have done multiple re-request with no positive outcome, can you please get in touch so I can fix this issue please
thanks
John
the latest SR 1.82 was working and now it is asking for a new request code and it running the LTE version. I have done multiple re-request with no positive outcome, can you please get in touch so I can fix this issue please
thanks
John
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9 years 3 months ago #7643
by Melzahar
Replied by Melzahar on topic Re: Why I can't activate anything ?
After 2 days working with the activation code, SR started asking again for Serial number, I sent 3 emails until now and NO ANSWER !!!!
Help Needed !!
Help Needed !!
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