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Activation problems!

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5 years 5 months ago #8666 by subburb
Replied by subburb on topic Activation problems!
Hello ! Are you sure you ran your 3dsmax with admin rights for activation ?

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5 years 5 months ago #8667 by claudiofrusteri
I have tried several times by executing the program as an administrator.

Precise that I had previously installed the light version and then the full one, without being able to activate it!

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5 years 5 months ago #8668 by subburb
Replied by subburb on topic Activation problems!
Hmmm Is SR asking an activation ? if yes then you've correctly installed the full version.
Can you please telle me here the request code prompted by SolidRocks ? I'll double check the serial.

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5 years 5 months ago #8669 by claudiofrusteri
Yes, he asks me to activate the software every time. So I think the installation Full has happened successfully. Here is my assigned request code: SR20-FYYB-UY-2106-3357-1669

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5 years 5 months ago #8670 by subburb
Replied by subburb on topic Activation problems!
Hello !
Your serial is : 0367-3781-2074
if it don't work, please put the attached file into your max root/solidrocks folder (you need to unzip it)
example : C:\Program Files\Autodesk\3ds Max 2018\solidrocks
Hope it helps !
Attachments:

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5 years 5 months ago #8671 by claudiofrusteri
Nothing to do, the serial code I have (0367-3781-2074) since I bought the product, can not activate the new software. I tried to insert the license file in the right directory, but nothing good! I also tried to uninstall and reinstall the product from the beginning to try to make it work. I do not know what to try anymore! :(

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