problema con activacion

Hello, purchase and install solidrock, 3dsmax 2014 run as administrator but when I hit activate series received in my email, it starts to load the menus solidrock and disappear.
Please solve urgent as purchase the license to use it now .....

REQUEST CODE : SR151-UY-2106-3357-4357

Hola, compre e instale solidrock, ejecuto 3dsmax 2014 como administrador pero al momento de activar pego la serie recibida en mi correo, comienza a cargar los menus de solidrock y desaparecen.
Por favor solucionar urgente, ya que compre la licencia para usarla ahora.....

Hello, I need to request new serial code: SR151-UY-6743-8811-3937 and I had to reinstall my 3dstudio Max 2014.
When I install my copy of solidrock desargada code change request




hola, necesito nuevo serial para request code: SR151-UY-6743-8811-3937 ya que tuve que reinstalar mi 3dstudio Max 2014.
Al instalar mi copia desargada de solidrock cambio request code