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Activation Problem

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9 years 11 months ago #7104 by gpit@gottliebpaludan.com
Hi

I can't get my serial number, when trying to log into the website: activation.subburb.com/, I get this error, see attached screenshot.

Can you please help me?
Build:1.6.5
Request code: SR165-FYYB-UY-1598-3410-8362

Thanks in advance

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9 years 11 months ago #7105 by subburb
Replied by subburb on topic Re: Activation Problem
Hello !
first, your serial :0595-6285-4400
I'll check asap your account to see why you have no access.
Are you using hte account used for buying ?

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9 years 11 months ago #7106 by gpit@gottliebpaludan.com
Thank you for the serial, and yes I'm using the acount which I used for the buying of SR.

I also wrote an email, where I noticed that the confirmed purcase order has order no.: 4068, but on my account my order.no: is 4067, maybe thats the issue?

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