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Activation Problem

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7 years 6 months ago #8197 by jayson1823
Good day,

Solid Rocks keeps asking for my activation and always go in LITE Mode even if i put the serial correctly. This happens when I just replaced my video card yesterday and updated my motherboard bios. Please help and i would like to update to build 1.9. Thank you in advance

Regards,
Jayson Tabia

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7 years 6 months ago #8201 by subburb
Replied by subburb on topic Re: Activation Problem
Hello !
Simply update to 1.9.5 then activate using the activation portal.
Or send me the request code, as you want.

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7 years 6 months ago #8206 by jayson1823
Replied by jayson1823 on topic Re: Activation Problem
I already install the 1.9.5 however the version on 3dmax is still 1.8. i try uninstalling version 1.8 and install 1.9.5 still the version is 1.8.

This is the request code when I open solid rocks SR18-FYYB-UY-0753-3951-8193,
and this is the serial I acquired when i purchase it SR172-FYYB-UY-1497-8220-0741
please help thank you

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7 years 6 months ago #8207 by jayson1823
Replied by jayson1823 on topic Re: Activation Problem
Whenever I open solid rocks it says i am not full registered, Even if I already put the serial I acquired. This is the request code SR18-FYYB-UY-0753-3951-8193

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7 years 6 months ago #8216 by subburb
Replied by subburb on topic Re: Activation Problem
Would you please try this one ?
5504-8963-1957

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7 years 6 months ago #8217 by jayson1823
Replied by jayson1823 on topic Re: Activation Problem
Nice it works, thank you so much. Now I am registered. My next problem though is how to update it to 1.9, I already downloaded the latest version and install it to 3dmax root. However the version is still at 1.8. How come it does not overwrite the existing build. Thank you in advance

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