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- Support
- Forum
- Licence Activation Portal : http://activation.subburb.com/
- Licence Activation portal feedback
- I can not update my license, full licenses only
I can not update my license, full licenses only
7 years 10 months ago #8343
by vanjejen
I can not update my license, full licenses only was created by vanjejen
I do not think it right that we have almost everyone waiting for this update almost 6 months and in all the year 2016 only came out a patch and now we must pay full new license. The text says € 49 update, but nothing in store. Also the price is more than half the product is good but this year there was almost nothing support. On the other hand the link to download the latest version 1.9.5 for max 2017 does not work. thanks
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7 years 10 months ago #8344
by 23d.se
Replied by 23d.se on topic Re: I can not update my license, full licenses only
same here, cannot find out where to buy the update ?
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7 years 10 months ago #8347
by alltest
Replied by alltest on topic Re: I can not update my license, full licenses only
Hello !
i've changed your account infos to let you get the upgrade price.
Sorry about that, it should be automated... but it seems not.
Please do not login to the activation portal in between as it'll reset prices to the full price.
@VanJejen
I apologize if you feeled a bad support last year. Becoming dad m, then akes like faster, much aster.
since you bought SR in 2014 (V1.6) you had for free to 1.7, then 1.8, then 1.9.5 build.
Max 2017 and Latest Vray builds forced me to make big changes into the core of solidrocks, with beta test rounds, wich takes some time to get the best of SR/Vray.
I'll try to improve support for next yerar !!
i've changed your account infos to let you get the upgrade price.
Sorry about that, it should be automated... but it seems not.
Please do not login to the activation portal in between as it'll reset prices to the full price.
@VanJejen
I apologize if you feeled a bad support last year. Becoming dad m, then akes like faster, much aster.
since you bought SR in 2014 (V1.6) you had for free to 1.7, then 1.8, then 1.9.5 build.
Max 2017 and Latest Vray builds forced me to make big changes into the core of solidrocks, with beta test rounds, wich takes some time to get the best of SR/Vray.
I'll try to improve support for next yerar !!
Please Log in or Create an account to join the conversation.
- Support
- Forum
- Licence Activation Portal : http://activation.subburb.com/
- Licence Activation portal feedback
- I can not update my license, full licenses only
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