can't get update

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wensk
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5 years 4 months ago #8769 by wensk

can't get update was created by wensk

Hello, My solidrocks 2 in activation portal shows it's latest version, is it not FREE Upgrade for all V2.0 licences ? I purchased the version 2, why can't update? My request code is SR22-FYYB-UY-4457-4290-2934

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subburb
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5 years 4 months ago #8770 by subburb

Replied by subburb on topic can't get update

Hello ! It may be a mistake on my side. I confirm, upgrade is free for all V2.0 licences.
Here's your serial : 3710-9320-3736
It should be the same than the older v2 version. Be sure to run 3dsmax with admin rights for activation.
Hope it helps !

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wensk
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5 years 4 months ago #8771 by wensk

Replied by wensk on topic can't get update

Hi, thank you, my mistake that the request code is SR23-FYYB-UY-4457-4290-2934, I'm using 2.31 not 2.24, please tell me the serial, thanks again.

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subburb
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5 years 3 months ago #8772 by subburb

Replied by subburb on topic can't get update

Hello sorry I'm not at office a this moment. But serial should be the same. If not you can try activation.Subburb.Com and add extra activation. I'll régularité when back to office. Hope it helps

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wensk
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5 years 3 months ago #8773 by wensk

Replied by wensk on topic can't get update

Hi, the serial is same, thank you very much!

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