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problem starting SR

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12 years 6 months ago #3742 by karatasca
Hello,
well , my problem is when I start solid rocks ask me for serial number , you gave me this:
6624262 but does not work anymore. I buy SR a few weeks ago , but now I want to put myself to study the program and it does not let me.

when I push the buttom that I created a few weeks ago in maxscript a message shows :
-- MAXSCRIPT CALLBACK SCRIPT EXCEPTION--
unknown property: "system_region_lockside" in undefined

please i need some help !!
greetings !!

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12 years 6 months ago #3746 by subburb
Replied by subburb on topic Re: problem starting SR
hmm.. can you please check if you're using the latest build ? (0.99.4) . See "about" panel for that.

Please send me again your request code. It may have changed.

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12 years 6 months ago #3749 by karatasca
Replied by karatasca on topic Re: problem starting SR
SR099_020168469

this is the request that shows when I try to open my SR.
then I copy/paste the code you gave me and the program just close.

I have a copy of the program stored in my pc when I bught it, should I re-install solid rocks???

I cant open the "about"button obviously it wont let my , so what can I do?


greetings from Honduras.

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12 years 6 months ago #3755 by karatasca
Replied by karatasca on topic Re: problem starting SR
ok. now you have SR .99.4 , but what can I do ?? it is downloable from your page ?
I need to run my solidrocks , please help .

again I answer to you ........should I re-install from the copy of the program that I have?
I know , it is a child question but since I dont know the program I dont want to make bad choices.

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12 years 6 months ago #3756 by subburb
Replied by subburb on topic Re: problem starting SR
please send me an email here : This email address is being protected from spambots. You need JavaScript enabled to view it.

i'll support you in private way :)

can you tell me in this email your max version and your vray version please ?

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