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Activation Code
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11 years 1 month ago #5444
by Fosterandpartners
Activation Code was created by Fosterandpartners
Hi,
We purchased a SolidRocks License recently. We downloaded the product from this website and installed it but when we try to activate it, it requests an Activation Code.
Do you know where we can see that information? Will that be sen to us by email?
Thanks and Regards,
Joana Antunes
We purchased a SolidRocks License recently. We downloaded the product from this website and installed it but when we try to activate it, it requests an Activation Code.
Do you know where we can see that information? Will that be sen to us by email?
Thanks and Regards,
Joana Antunes
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11 years 1 month ago #5445
by subburb
Replied by subburb on topic Re: Activation Code
Dear Joana, usually user needs to send me the request code (prompted when launching SolidRocks) at This email address is being protected from spambots. You need JavaScript enabled to view it.
But looks like you did it, as i just send back your serial by email.
Please tell me informed if all is running fine now
But looks like you did it, as i just send back your serial by email.
Please tell me informed if all is running fine now
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11 years 1 month ago #5446
by Fosterandpartners
Replied by Fosterandpartners on topic Re: Activation Code
Hi Jerome,
Thanks for this.
We are getting the following error message when we try to activate the license. Please see attach.
Do you know how we can resolve this?
Thanks and Regards,
Jo
Thanks for this.
We are getting the following error message when we try to activate the license. Please see attach.
Do you know how we can resolve this?
Thanks and Regards,
Jo
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11 years 1 month ago #5447
by subburb
Replied by subburb on topic Re: Activation Code
Hi, you really need to make max registered as admin...
just right click on your 3dsmax icon and choose "run as admin"
just right click on your 3dsmax icon and choose "run as admin"
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11 years 1 month ago #5448
by Fosterandpartners
Replied by Fosterandpartners on topic Re: Activation Code
Hi,
We tried that here in IT Support and we got the same error...
Cheers,
Jo
We tried that here in IT Support and we got the same error...
Cheers,
Jo
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11 years 1 month ago #5449
by subburb
Replied by subburb on topic Re: Activation Code
hmm.. looks like you've a got a UAC restriction.
Anyway, i'll generate the file directly.
Would you please send me an email ? I'll answer to it with lic file inside.
Anyway, i'll generate the file directly.
Would you please send me an email ? I'll answer to it with lic file inside.
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