- Posts: 6
- Thank you received: 0
- Home
- Support
- Forum
- SolidRocks / 3dsMax :: Public Section
- Technical questions
- Problem Starting SolidRocks
Problem Starting SolidRocks
9 years 4 months ago - 9 years 4 months ago #7536
by Neodent
Problem Starting SolidRocks was created by Neodent
Hi,
I have a doubt about what is happening, because I did the necessary steps to run correctly SolidRocks:
First, I installed SolidRocks at maxroot (not maxroot\plugins)
Second, I opened 3dsmax and create a button (exactly like the tutorial on the website)
Third, I went to the activation website, to get the activate code
Than, I put the generated code and....
A few windows start to appear, as expected, but not all of them appears and the box dialogue "SolidRocks is starting..." continuous displayed.
When I try to click on render just to see what happens appears:
MAXScript Rollout Handler Exception
"Incompatible types: 15.2381, and undefined".
If I close both dialogues, it's normal, nothing happens, but if I close Solid rocks appears another dialogue:
MAXScript Rollout Handler Exception
Unable to convert: "2" to type: BooleanClass
obs: My max is 2014, vray is 3.2 version and SolidRocks 1.72
I also tried to search here on forum something about this, but I couldn't find any solution.
I really don't know more what to do, I hope you can help me.
Thanks!!
I have a doubt about what is happening, because I did the necessary steps to run correctly SolidRocks:
First, I installed SolidRocks at maxroot (not maxroot\plugins)
Second, I opened 3dsmax and create a button (exactly like the tutorial on the website)
Third, I went to the activation website, to get the activate code
Than, I put the generated code and....
A few windows start to appear, as expected, but not all of them appears and the box dialogue "SolidRocks is starting..." continuous displayed.
When I try to click on render just to see what happens appears:
MAXScript Rollout Handler Exception
"Incompatible types: 15.2381, and undefined".
If I close both dialogues, it's normal, nothing happens, but if I close Solid rocks appears another dialogue:
MAXScript Rollout Handler Exception
Unable to convert: "2" to type: BooleanClass
obs: My max is 2014, vray is 3.2 version and SolidRocks 1.72
I also tried to search here on forum something about this, but I couldn't find any solution.
I really don't know more what to do, I hope you can help me.
Thanks!!
Last edit: 9 years 4 months ago by Neodent.
Please Log in or Create an account to join the conversation.
9 years 4 months ago #7540
by beltest
Replied by beltest on topic Re: Problem Starting SolidRocks
Hello !
You need to update to 1.8 for using Vray 3.2.
SR1.7 is limited to Vray 3.1.
Update is free
You need to update to 1.8 for using Vray 3.2.
SR1.7 is limited to Vray 3.1.
Update is free
Please Log in or Create an account to join the conversation.
9 years 4 months ago #7544
by subburb
Replied by subburb on topic Re: Problem Starting SolidRocks
ouuups sorry posted with the wrong username
Please Log in or Create an account to join the conversation.
9 years 4 months ago #7546
by Zeso
Replied by Zeso on topic Re: Problem Starting SolidRocks
Hi'
I have the same problem, but when i go to the download page it's still 1.72, and when i go to the shop it's full price. How do I update?
I have the same problem, but when i go to the download page it's still 1.72, and when i go to the shop it's full price. How do I update?
Please Log in or Create an account to join the conversation.
9 years 4 months ago - 9 years 4 months ago #7547
by Neodent
Replied by Neodent on topic Re: Problem Starting SolidRocks
Hi again,
I tried to open: activation.subburb.com/activations.php, but it asks to me a request code, I put the request that I used to get the number for version 1.7, and didn't work, even this generated number I tried and nothing. I don't know what is my request code for this update and how to find.
Another thing, on the second attachment, I put what appears to me when I click on "check for update" at solid rocks and a box saying "your SR is up-to-date" but it isn't as you told me . You also can see that the problem of open all the boxes keep going.
Should I uninstal everything and try again? If yes, what is supose to be my request code for this update? The one I have is: SR172-FYYB-UY-5283-1884-8215. But as I told you before, it isn't working this one too.
Thanks, I hope this new information helps to find an answer, I'm very ancious to start using your plugin!!
I tried to open: activation.subburb.com/activations.php, but it asks to me a request code, I put the request that I used to get the number for version 1.7, and didn't work, even this generated number I tried and nothing. I don't know what is my request code for this update and how to find.
Another thing, on the second attachment, I put what appears to me when I click on "check for update" at solid rocks and a box saying "your SR is up-to-date" but it isn't as you told me . You also can see that the problem of open all the boxes keep going.
Should I uninstal everything and try again? If yes, what is supose to be my request code for this update? The one I have is: SR172-FYYB-UY-5283-1884-8215. But as I told you before, it isn't working this one too.
Thanks, I hope this new information helps to find an answer, I'm very ancious to start using your plugin!!
Last edit: 9 years 4 months ago by Neodent.
Please Log in or Create an account to join the conversation.
9 years 4 months ago #7548
by subburb
Replied by subburb on topic Re: Problem Starting SolidRocks
Hello !
Thanks for the up-to-date, i need to update something somewhere
did you downloaded the 1.8 build ? it's necessary for vray 3.2.
Looks like your version is still 1.7
Thanks for the up-to-date, i need to update something somewhere
did you downloaded the 1.8 build ? it's necessary for vray 3.2.
Looks like your version is still 1.7
Please Log in or Create an account to join the conversation.
Time to create page: 0.234 seconds