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Problem Starting SolidRocks

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9 years 4 months ago - 9 years 4 months ago #7536 by Neodent
Hi,

I have a doubt about what is happening, because I did the necessary steps to run correctly SolidRocks:

First, I installed SolidRocks at maxroot (not maxroot\plugins)
Second, I opened 3dsmax and create a button (exactly like the tutorial on the website)
Third, I went to the activation website, to get the activate code
Than, I put the generated code and....

A few windows start to appear, as expected, but not all of them appears and the box dialogue "SolidRocks is starting..." continuous displayed.

When I try to click on render just to see what happens appears:
MAXScript Rollout Handler Exception
"Incompatible types: 15.2381, and undefined".


If I close both dialogues, it's normal, nothing happens, but if I close Solid rocks appears another dialogue:

MAXScript Rollout Handler Exception
Unable to convert: "2" to type: BooleanClass



obs: My max is 2014, vray is 3.2 version and SolidRocks 1.72 :)

I also tried to search here on forum something about this, but I couldn't find any solution.
I really don't know more what to do, I hope you can help me. :)

Thanks!!
Last edit: 9 years 4 months ago by Neodent.

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9 years 4 months ago #7540 by beltest
Hello !
You need to update to 1.8 for using Vray 3.2.
SR1.7 is limited to Vray 3.1.
Update is free ;);)

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9 years 4 months ago #7544 by subburb
ouuups sorry posted with the wrong username

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9 years 4 months ago #7546 by Zeso
Hi'

I have the same problem, but when i go to the download page it's still 1.72, and when i go to the shop it's full price. How do I update?

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9 years 4 months ago - 9 years 4 months ago #7547 by Neodent
Hi again,

I tried to open: activation.subburb.com/activations.php, but it asks to me a request code, I put the request that I used to get the number for version 1.7, and didn't work, even this generated number I tried and nothing. I don't know what is my request code for this update and how to find.

Another thing, on the second attachment, I put what appears to me when I click on "check for update" at solid rocks and a box saying "your SR is up-to-date" but it isn't as you told me :( . You also can see that the problem of open all the boxes keep going.

Should I uninstal everything and try again? If yes, what is supose to be my request code for this update? The one I have is: SR172-FYYB-UY-5283-1884-8215. But as I told you before, it isn't working this one too.


Thanks, I hope this new information helps to find an answer, I'm very ancious to start using your plugin!! :woohoo:
Last edit: 9 years 4 months ago by Neodent.

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9 years 4 months ago #7548 by subburb
Hello !
Thanks for the up-to-date, i need to update something somewhere ;)
did you downloaded the 1.8 build ? it's necessary for vray 3.2.
Looks like your version is still 1.7

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