Logo SR Alpha 2017

serial number

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12 years 8 months ago #3722 by nick78
serial number was created by nick78
Hi There,

I have just bought the software but don't know what actually happen.
I have download the exe. file from the meal I received it runs without any serial number .And I don't want to go ahead because I need to install it on my work station at work and I don't know how it works?
the Status of your Order No. 2305 has been changed.

New Status is: ??????????

What is that supposed to means?

My user name is :nick78

full name Nikolay Tsochev

Regards,

Nick

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12 years 8 months ago #3723 by subburb
Replied by subburb on topic Re: serial number
Hi Nick, and Welcome !
No problem, your transaction was made correctly.

What happens now is that you need to install SR0.99.4.
At the first launch, SR will provide a request code.
Please send me this request code, an i'll send you back your serial.

Hope it helps,
Regards,

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12 years 8 months ago #3724 by nick78
Replied by nick78 on topic Re: serial number
Thanks for the quick response.
I will install it tomorrow morning and will send you the request code.
And I hope to have the serial number as soon as possible because I need to set some render over the weekend.

Thanks in advance

Regards,

Nick

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12 years 8 months ago #3725 by nick78
Replied by nick78 on topic Re: serial number
Hi it seems that I want be able to install it today. Non of the IT responds and I need authorisation to do so .I have read that I have 2 days after downloading the exe .Is that start from downloading or starting the exe.
I can do it on Monday

Is that ok?

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12 years 8 months ago #3726 by nick78
Replied by nick78 on topic Re: serial number
I’m rendering whit the light version and the v-ray messenger stop showing up and I can’t see are the servers respond (distributed rendering )

Haw can I get it back ?

Thanks

nick

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12 years 8 months ago #3727 by subburb
Replied by subburb on topic Re: serial number
hi,
have you updated to the full version ?

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